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Privacy Policy

INTRODUCTION

Instant Clearances Ltd (“we”, “us”, or “our”) operates the Instant Clearances Ltd website (the “Service”).

This page explains how we collect, use, disclose, and protect personal data when you use our Service, and the choices you have regarding that data. Use of the Service is subject to this Privacy Policy.

WHO WE ARE

  • Controller: Instant Clearances Ltd
  • Registered address: Unit 14 Witney Way, Boldon Business Park, Boldon, Tyne and Wear, NE35 9PE
  • Privacy contact: clearances@instantclearance.co.uk

INFORMATION COLLECTION AND USE

PURPOSES & LEGAL BASES (EU/UK)

We collect several types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

We may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • First and last name
  • Phone number
  • Address, State, ZIP/Postal code, City
  • Social Media Profile information

Usage Data

We may collect information your browser sends when you visit our Service or access it via a device. This includes IP address, browser type and version, device identifiers, pages visited, time spent on pages, and other diagnostic data.

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies. Essential cookies are required to operate the Service. Non-essential cookies may be used for analytics, personalization, or advertising, in accordance with law. Manage cookies via your browser settings.

Sources of Personal Data

  • You: Information you provide via forms, account, or support.
  • Device & Browser: Technical and usage data, non-essential cookies/SDKs used only with consent.

USE OF DATA

We use the collected data to:

  • Provide and maintain the Service
  • Notify you about changes to the Service
  • Allow you to participate in interactive features
  • Provide customer care and support
  • Provide analysis to improve the Service
  • Monitor Service usage
  • Detect, prevent, and address technical issues

RETENTION

We keep personal data only as long as necessary for the purposes described or as required by law. Cookies and SDKs have varying retention periods depending on their purpose.

DELETE OR UPDATE YOUR DATA

You may update certain information within your account or request deletion of Personal Data, subject to legal exceptions.

YOUR CHOICES

  • Opt out of marketing emails via the unsubscribe link or by contacting us.
  • Manage cookies through your browser settings.
  • California residents: use Do Not Sell or Share and Limit SPI options.

INTERNATIONAL TRANSFERS

Personal data may be transferred outside the EEA/UK using appropriate safeguards such as EU Standard Contractual Clauses or the UK International Data Transfer Agreement, with risk assessments as needed.

Service Providers and Affiliates

We may employ third-party companies to provide services or analyze usage. They have access to Personal Data only to perform tasks on our behalf.

Business Transfers

Personal data may be shared during mergers, acquisitions, or sales of company assets.

Legal Requirements

We may disclose Personal Data to comply with legal obligations, protect rights or property, prevent wrongdoing, or ensure public safety.

SECURITY OF DATA

We implement technical and organizational measures to protect Personal Data. While no method is 100% secure, we continuously improve safeguards.

AUTOMATED DECISION-MAKING

We do not make decisions based solely on automated processing producing legal or similarly significant effects.

LINKS TO OTHER SITES

Our Service may contain links to third-party sites. We have no control over their content, privacy policies, or practices. Review their privacy policies when using third-party services.

CHILDREN’S PRIVACY

Our Services are not directed to children. For EU/UK users, parental consent is obtained for minors where required.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates are posted on this page, with email or prominent notice where applicable. Review periodically; changes are effective when posted.

CONTACT US

Privacy requests: